1. INTRODUCTION

ROSIQA is committed to maintaining the privacy, confidentiality, and security of customer information. We understand the importance of protecting personal data and strive to handle all information responsibly and transparently.

This Privacy Policy applies to all visitors, customers, and users of the ROSIQA website and related services. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

2. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, as well as information automatically collected when you use our website.

Personal Information

When you create an account, place an order, subscribe to newsletters, contact customer support, or participate in promotions, we may collect:

• Full name
• Email address
• Mobile number
• Billing address
• Shipping address
• Order history
• Customer service communications

Payment Information

To process purchases, payment-related information may be collected through secure third-party payment processors. ROSIQA does not store complete credit card, debit card, UPI PINs, CVV numbers, or other sensitive payment credentials on its servers.

3. HOW WE USE YOUR INFORMATION

ROSIQA may use collected information for legitimate business purposes, including:

Order Processing

• Processing purchases
• Confirming orders
• Shipping products
• Managing returns and exchanges
• Providing order updates

Customer Support

• Responding to inquiries
• Resolving complaints
• Providing assistance regarding products and services

Account Management

• Creating and maintaining customer accounts
• Authenticating users
• Managing account preferences

Website Improvement

• Enhancing user experience
• Improving website functionality
• Monitoring website performance
• Developing new products and services

Marketing Communications

With applicable consent where required, we may send:

• Promotional offers
• Product announcements
• Newsletter updates
• Special discounts
• Event notifications

Customers may opt out of marketing communications at any time.

Security and Fraud Prevention

• Detecting unauthorized activity
• Preventing fraud
• Protecting customer accounts
• Maintaining website security

4. COOKIES AND TRACKING TECHNOLOGIES

ROSIQA may use cookies and similar technologies to improve website functionality and user experience. Cookies may be used to:

• Remember customer preferences
• Maintain shopping cart information
• Analyze website traffic
• Improve website performance
• Deliver personalized content

Customers may manage cookie preferences through browser settings. However, disabling certain cookies may affect website functionality.

5. HOW WE SHARE INFORMATION

ROSIQA does not sell customer personal information. We may share information with trusted third parties only when necessary to operate our business and provide services.

Service Providers

Information may be shared with:

• Payment processors
• Shipping partners
• Logistics providers
• Website hosting providers
• Analytics services
• Customer support platforms
• Marketing service providers

Legal Requirements

We may disclose information when required by:

• Applicable laws
• Court orders
• Government authorities
• Regulatory agencies
• Law enforcement agencies

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction, subject to applicable legal requirements.

6. DATA SECURITY

ROSIQA implements reasonable administrative, technical, and organizational safeguards to protect personal information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure
• Destruction

Security measures may include:

• Secure servers
• Encryption technologies
• Access controls
• Authentication procedures
• Regular security monitoring

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers are encouraged to protect their account credentials and use strong passwords.

7. CUSTOMER RIGHTS

Subject to applicable laws, customers may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict certain processing activities
• Withdraw consent where applicable
• Object to certain processing activities
• Request information regarding data handling practices

To exercise any privacy-related rights, customers may contact ROSIQA using the information provided below. Identity verification may be required before processing requests.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, social media platforms, or applications. ROSIQA does not control and is not responsible for third-party content, privacy practices, security measures, or terms of service. Customers are encouraged to review the privacy policies of any third-party services they access.

9. INTERNATIONAL DATA TRANSFERS

Depending on operational requirements, customer information may be processed, stored, or transferred to service providers located in different jurisdictions. ROSIQA will take reasonable measures to ensure that transferred information receives an appropriate level of protection consistent with applicable privacy requirements.

10. POLICY CHANGES

ROSIQA reserves the right to modify, update, amend, or replace this Privacy Policy at any time. Changes become effective immediately upon publication on the website unless otherwise required by applicable law.

Customers are encouraged to review this Privacy Policy periodically to stay informed about how their information is handled. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.